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Now Hiring - Personal Insurance Customer Service Representative in Glendale, AZ

Personal Insurance Customer Service Representative in Glendale, AZ

Alaska USA Federal Credit Union

Base Salary Yes (amount not posted)

Total Comp: NA

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Qualifications Years In Sales

Industry: Financial Services

Benefits: yes

Customer Size: all

Car Allowance: no

Sales Cycle: Short

Travel: none

Years Selling in Industry:

Education:

They Sell Banking & Lending

To Whom Financial Services

Location: Glendale, AZ

3.7

Overview:

Reports To: Varies by location

Primary Functions: Perform insurance support functions

Duties and Responsibilities:

Perform insurance functions necessary to support an Account Manager to include, but not limited to, processing claims, billings, file maintenance, policy changes processed by upload or memo, cancellation requests and binders.
Sort, scan and assign mail in ImageRight.
Inactive files.
Upload payments.
Run download.
Order supplies.
Follow up on Suspenses.
Update non-download renewals in AMS.
Check new and renewal policies.
Assign CRM and WEB referrals to Sales Agents or Account Managers.
Maintain Plines mailbox.
Process return mail and address changes.
Send renewal Checklist and Anniversary cards to clients
Back up receptionist- duties to include greeting and escorting clients and visitors to proper party and answering receptionist phone.
Perform other duties as assigned.

Qualifications:

Education: High school graduate or equivalent

Creditable Experience in Lieu of Education: Not Applicable

Experience/Skills: One year of personal lines insurance account servicing. Knowledge of personal computer operations, including internet and Microsoft products, basic word and excel. Ability to communicate well orally and in writing - Customer Service Skills. Ability to take and follow directions. Ability to maintain an organized workflow. Must possess Property/Casualty license or be able to obtain within one month from date of hire to this position.

Tenure: Personal Insurance Customer Service Representative, category 13, requires six months as a Personal Insurance Customer Service Representative Trainee or equivalent with performance that meets or exceeds expectations. Must have a demonstrated grasp on Agency activities and have mastered assigned duties. Directly related work experience and/or accelerated training completed may be substituted for tenure.

Equal Opportunity Employer

Compensation:

Personal Insurance Customer Service Representative (Category 13)

Salary Pay Range: $44,803 - $66,309 annually. Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.

Benefits:

Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Alaska USA’s comprehensive Benefits Programs.

Equal Opportunity Employer

Alaska USA Federal Credit Union

Company Size
1001 to 5000 Employees

Founded
1948

They Sell
Banking & Lending

To Whom
Financial Services

Website
www.alaskausa.org

Revenue
$100 to $500 million (USD)

Alaska USA Federal Credit Union is currently hiring for 4 sales positions

Alaska USA Federal Credit Union has openings in: AK, WA, & AZ

The average salary at Alaska USA Federal Credit Union is:

4 Yes (amount not posted)

Alaska USA Federal Credit Union

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Alaska USA Federal Credit Union

Alaska USA Federal Credit Union is currently hiring for 4 sales positions

Alaska USA Federal Credit Union has openings in: AK, WA, & AZ

The average salary at Alaska USA Federal Credit Union is:

4 Yes (amount not posted)